We made a last
minute decision to send flowers to an cherished family member who was
participating in a pageant. We couldn't be in Vegas to support her, so
we sent flowers. We called Rick on Sunday, he was very friendly and
helped us put together an amazing arrangement for delivery that same day
! I can't say enough great things about Rick ! He sent photos and was
in great communication with me on the progress of the delivery ! I
highly recommend Rick and will definitely use him again !! Thank you
Rick is amazing!
Great service with a personal touch! I called him based off of reviews
from yelp and although I only ordered one bouquet to be delivered to a
close friend in the hospital, he dropped everything to take care of me!
The bouquet looked like I spent twice what Rick actually charged. If I
ever need flowers in LV again, Rick will be my one and only call!
Thank you for sharing your talents!
My boss wanted to
send flowers to friends as a thank you. We prefer to use local
businesses. Found Richard (Rick) and am glad I did. He did a wonderful
job, the boss's friend loved the flowers, and plans to use him in the
future. All in all, a wonderful experience and a very pleasant
RICHARD URBAN is AMAZING!!!
We were in
need of flowers in the Las Vegas area for a memorial service for a
family member last week. I always prefer using local florists, rather
than FTD, as I get much better service as well as a higher quality of
flower because no commission has to be paid by the florist to FTD.
I let the time slip up on me, and on the Thursday before the Friday
memorial service, I contacted Richard Urban after reading his review(s).
It was the most fortuitous break for me. Not only did Richard quickly
return my phone call (within 30 minutes?), but he also guaranteed that
he would visit the wholesaler first thing Friday morning, construct the
arrangement, and deliver it to the church well before the time of the
memorial service. He was in close communication with me during the
whole process (i.e. Friday morning "On my way to get flowers" then 3
hours later sent pictures of the flowers he would be using, and finally
letting me know he was waiting for the church to open and would send a
photograph as soon as he had the arrangement in place). This gentleman
was incredibly courteous and proved to be not only a talented florist,
but a man of his word.
Richard sent a picture of a beautiful
arrangement on the easel at the church, and I received another picture
of the arrangement from our cousin, expressing how beautiful the flowers
SO. . .this is a very long review, but just know that
you cannot go wrong if you work with Richard Urban for all your floral
needs in the Las Vegas, NV, area.
This guy is the best. I called him on
Saturday to order flowers there in Vegas, he was on the road delivering
to AZ. He pulled over took my info and gave me his. He even told me he
would deliver the next day which was Sunday. Sent me a picture to my
email and then called me to say that the phone number I gave him to
verify delivery no one answered and he didn't want just leave it on
their front porch and asked for another # which I gave him and he was
instructed to reroute to another address which he did and let me know.
Customer service above and beyond. I had never ordered from him in the
past, just googled for florists in the Summerlin area of Las Vegas and
his was the closest to my family. I live in South Dakota and didn't want
to use a national floral company, prefer to buy local. Thanks Rick, you
I will use him for all of my flower orders in the Vegas area.
First to Review
This is a paste from
the testimonial my wife wrote when we got married back in 2009, but it
holds true still. Also, I have used Richard for MANY occasions since
our wedding, and he always goes far above and beyond my expectations.
our wedding, my husband and I were planning the event rather quickly
and were at a total loss about finding a florist. A respectable wedding
vendor overheard our woes and gave us one of Richard's cards, saying
quite seriously that they "don't do referrals, but you want to talk to
this man." After the first meeting, I was amazed at how very
professionally and kindly he handled all my questions (many of which
were silly due to nerves) and quickly came up with a plan to make our
wedding beautiful. He took my little ideas and transformed them into
something amazing! Our wedding looked absolutely beautiful. Everything
complimented the interior, the dresses, the cake, and the season of our
winter wedding. The guests have all told us time and time again how
much they loved the flowers. I am personally grateful for Richard's aid
in creating something even more lovely than I had imagined! He even
helped find solutions for wedding favors, which were a huge hit with our
guests. He is a wonderful man to work with, very helpful and
reassuring. We will be returning to him for floral arrangements, no
matter what the occasion is!
Again, my thanks Richard for all your help!